Shipping & Returns

Welcome to our Shipping & Returns hub at Yarning Wools, where your satisfaction and peace of mind are our top priorities. Whether you're eagerly anticipating your handmade treasures or need assistance with returns, we've got you covered.

Shipping Information:

Worldwide Delivery: Yarning Wools is delighted to offer worldwide shipping, ensuring that our handcrafted creations reach you, no matter where you are. Embrace the convenience of having our artisanal products delivered right to your doorstep.

Processing Time: Each handmade piece requires the touch of skilled artisans. Our processing time reflects the dedication and craftsmanship invested in creating your unique items. Please refer to individual product pages for specific processing details.

Shipping Partners: We partner with reliable and trusted shipping services to ensure the safe and timely delivery of your order. Track your package seamlessly and anticipate the joy of unwrapping your handcrafted treasures.

Returns & Exchanges:

Our Guarantee: Your satisfaction is our guarantee at Yarning Wools. If you receive a product that doesn't meet your expectations or if there are any issues with your order, please reach out to our customer support team within 14 days of receiving your purchase.

Easy Returns Process: We've simplified the returns process to make it as hassle-free as possible for you. Just follow our easy-to-understand return procedure outlined below, and we'll ensure your experience with Yarning Wools remains delightful.

1. Contact Us: Reach out to our dedicated customer support team at [customer support email/phone number] within 14 of receiving your order.

2. Provide Details: Share your order number, details of the item you wish to return, and the reason for the return. This helps us expedite the process and improve our services.

3. Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on where to send the item.

4. Pack and Ship: Securely pack the item in its original packaging and ship it to the provided address. We recommend using a trackable shipping service for your peace of mind.

5. Refund/Exchange: Once we receive and inspect the returned item, we will initiate the refund or exchange process as per your preference.

Note:

• Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part.

• Custom or personalized orders may have different return policies, which will be communicated at the time of purchase.

At Yarning Wools, our commitment is not only to the quality of our products but also to ensuring that your entire journey with us is seamless. If you have any questions or concerns, please don't hesitate to contact our customer support team. We're here to make your experience with Yarning Wools enjoyable and worry-free.