When you use our website (referred to as the "Website") and Facebook app (referred to as the "App"), Yarning Wools ("we," "us," or "our") collects, uses, and shares your information. This is explained in our Privacy Policy.
Information We Collect
We collect several types of information for various purposes to improve your experience on the Website and App.
Information You Provide Directly:
Contact information: Name, email address, shipping address, billing address, phone number.
Account information: Username and password (if you create an account).
Transaction information: Payment details (credit card numbers are not stored directly by us).
User-generated content: Reviews, comments, and photos you submit.
Survey responses.
Information Collected Automatically:
Usage data: Browsing history, search queries, pages viewed, time spent on pages, clicks.
Device information: IP address, device type, operating system, browser type.
How We Use Your Information
We collect information for various purposes:
Taking care of orders and making sure payments go through.
Setting up and looking after accounts.
Making the experience personal for each user.
Sending out marketing messages with permission.
Answering questions and helping out.
Making the website and app better.
Studying patterns and how people use the service.
Sharing Your Information
We might disclose your information to third-party service providers that assist us in running the Website and App, for example:
Payment processors
Shipping companies
Marketing and analytics providers
We will share your information with third parties only as much as needed to carry out their services.
We may also reveal your information if required by law or to safeguard our rights and the safety of ourselves or others.
Data Retention
We will keep your information for as long as you have an account with us or as long as we need it to provide you with our services. We will also keep any information that we need to follow the law, solve disagreements, and enforce our agreements.
Data Deletion
You can request that we delete your personal information by contacting us at [info@yarningwools.com] or by mail at:
Nepal Yarning Wools and Felt Pvt. Ltd.
Bouddha -6, Kathmandu, Nepal 44600
Note: The data will be deleted immediately after we receive your request.
Your Choices
You have options when it comes to your information:
Access and Edit Your Information: You can access and edit your account information anytime.
Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions to unsubscribe from our emails.
Cookies: You can manage cookies through your browser settings.
Data Deletion: You can also ask us to remove your personal information by following the above instructions.
California Residents (CCPA)
If you live in California, you have specific protections under the California Consumer Privacy Act (CCPA). You have the right to inquire about the data we gather, how we use it, and with whom we share it concerning you. You can also request deletion of your personal information, with certain exceptions.
Children's Privacy
The Website and App are not intended for use by individuals under 13 years old. We do not knowingly gather personal information from children under 13. If you are a parent or guardian and suspect that your child has given us personal information, please get in touch with us.
Facebook App
In addition to the details provided earlier, the App might gather data related to Facebook, like your Facebook ID and public profile details. This information will be utilized solely for purposes authorized by Facebook and aligned with Facebook's privacy guidelines.
Changes to this Privacy Policy
We might occasionally change this Privacy Policy. Any modifications will be communicated to you by publishing the revised Privacy Policy on the Website and App.
Contact Us
If you have any questions about this Privacy Policy, please get in touch with us by email at [info@yarningwools.com] or by mail at:
Nepal Yarning Wools and Felt Pvt. Ltd.
Bouddha - 6, Kathmandu, Nepal 44600
